Bank accounts information
Help Center
Payment Methods
We offer a variety of secure and convenient payment options:
- Credit / Debit Card Pay securely using your Visa, Mastercard, or other supported cards.
- Cash on Delivery(COD)
- Google Pay Fast and secure checkout using your Google Pay account.
- Apple Pay Easy and secure payments using Apple Pay.
- Bank Transfer Complete your payment via bank deposit. Your order will be processed once the payment is confirmed.
| Bank | IBAN | Beneficiary |
|---|---|---|
| Alpha Bank | GR3901401010101002002313968 | ΡΙΤΕΙΛ ΒΙΖΙΟΝ ΓΙΟΥΝΑΙΤΕΝΤ ΝΤΙΣΤΡΙΜΠΙΟΥΣΙΟΝ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ |
| Eurobank | GR0802609000000110200166345 | ΡΙΤΕΙΛ ΒΙΖΙΟΝ ΓΙΟΥΝΑΙΤΕΝΤ ΝΤΙΣΤΡΙΜΠΙΟΥΣΙΟΝ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ |
| Piraeus Bank | GR7001720290005029096061915 | ΡΙΤΕΙΛ ΒΙΖΙΟΝ ΓΙΟΥΝΑΙΤΕΝΤ ΝΤΙΣΤΡΙΜΠΙΟΥΣΙΟΝ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ |
| National Bank of Greece | GR9001106140000061400465821 | ΡΙΤΕΙΛ ΒΙΖΙΟΝ ΓΙΟΥΝΑΙΤΕΝΤ ΝΤΙΣΤΡΙΜΠΙΟΥΣΙΟΝ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ |
Payments
Why is my credit card information not being accepted?
Double check your number, expiration date, CVV, and billing address. It is important that your billing address be entered on your order exactly as it appears on you credit/debit card statement.
If everything looks correct and it is still not working, we recommend contacting your bank or trying a different payment method.
How long will it take for me to receive my refund?
Once your return is processed, refunds will usually appear within 14 business days.
How do I use my promo code?
Promo codes can be applied at "My Bag" page or at checkout.
My Bag
Simply enter the discount code under the "Have a discount code?"
Checkout
Enter the Promo code at the section Discount Code
Be sure to add the dashes when entering your code. Promo codes are for one time use only and cannot be combined with any other codes/promotions.
I was charged but didn’t receive an order confirmation. What should I do?
Check your inbox and spam or junk folder as confirmation emails can sometimes end up there. Verify the email address used at checkout to make sure there were no typos.
My payment went through, but the order status is still pending. Why?
Our system may need a bit more time to process your order. Orders are processed during business days, Monday to Friday, so if you placed your order on a weekend, it will begin processing on the next business day.
Please allow at least 24 hours after receiving your shipment confirmation email before clicking the tracking link. This gives the courier time to pick up your order from the shipping location.
